Brand journal
Measuring, fibres and preparation explained without unverifiable promises.
In this journal
Length multiplied by width gives the area, while an unusual shape should be described separately.
Measure the longest length and width in metres rather than estimating from the room size.
Multiply length by width and check the booking form for its rounding rule.
Describe circles, ovals, fringes or several separate rugs before confirming the scope.
The label, backing and an inconspicuous test help identify material limitations.
Fibre content and manufacturer guidance are a better starting point than pile appearance alone.
Backing, adhesive, edging and fringes may each need separate assessment.
Household products or water damage can change the colour response and should be disclosed.
The visit depends on the material, area and conditions in the room.
Remove light objects from the rug and provide access to the full booked area.
Material, marks, edges and previous damage should be reviewed before deciding how to proceed.
Do not cover a damp surface and follow the ventilation and use guidance provided.
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